Corrections take priority over everything else here. If a number on this site is wrong — an RTP, a maximum win, a licence detail, an odds calculation — tell us and we’ll verify it, fix it, and note the change on the page.
What to Contact Us About
- Factual corrections. Include the page and what’s wrong. If you have a source, even better — we’ll check it against the provider’s specification either way.
- A game we’ve missed. New crash and instant titles launch constantly. If something is getting traction and we haven’t covered it, we want to know.
- Predictor scams and fraudulent tools. We track how these operations work. Screenshots of activation flows and payment demands are genuinely useful.
- Operator issues. If a listed operator is behaving badly — withheld withdrawals, terms applied retroactively — that affects whether they stay listed.
What We Can’t Help With
We’re an independent information site, not an operator. We can’t access your casino account, process withdrawals, resolve disputes with a gambling site, or recover lost funds. For account problems, contact the operator’s support first; if that fails, escalate to their licensing regulator, which is listed on the operator’s own site.
We also don’t sell or supply predictions, signals, betting systems or software, and we never will. Anyone contacting you claiming to represent Crashproven with such an offer is committing fraud.
Support and Gambling Harm
If you’re struggling with gambling, we’re not the right contact — trained help is, and it’s free. See our responsible gambling page for helplines in your region, including the National Responsible Gambling Programme in South Africa (0800 006 008) and GamCare in the UK (0808 8020 133).
Before You Write
Some questions are already answered: how we test and source figures is in the editorial policy, how we earn is on the about page, and the mechanics behind fairness claims are explained in provably fair. If your question is about a specific game, its page usually carries the detail — Aviator, Plinko and the rest are listed under all games.
How to Reach Us
We read everything and reply to corrections first. Email is the only channel we monitor: editorial@crashproven.com for corrections and content, partnerships@crashproven.com for commercial enquiries.
A note on the second address: we don’t sell rankings, review positions or the removal of criticism, so enquiries asking for those will be declined. Our editorial policy explains where the line sits.